At Ruhrose, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (ruhrose.com) or interact with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company name, and shipping/billing details when you fill out forms, request a quote, or place an order.
- Technical Information: IP address, browser type, device information, and cookies when you browse our website.
- Business Information: Order details, product inquiries, and communication history related to your business with us.
2. How We Use Your Information
We use your information for:
- Processing orders and delivering products
- Responding to inquiries and providing quotations
- Offering customer support and after-sales service
- Sending updates, promotional offers, or relevant marketing (only if you have opted in)
- Improving our website and services
3. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share your information with:
- Logistics providers (for shipping and delivery)
- Payment processors (for secure transactions)
- Business partners (only when necessary to complete your order)
- Legal authorities if required by law
4. Cookies
Our website uses cookies to enhance user experience, analyze site traffic, and personalize content. You can disable cookies in your browser settings, but some features of our website may not function properly.
5. Data Security
We use appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
6. Your Rights
You have the right to:
- Access, update, or delete your personal data
- Opt out of marketing communications at any time
- Request a copy of the information we hold about you
To exercise your rights, please contact us at [email protected]